Portal Help

Getting to know your new ATTD Education portal and how to navigate through this platform will help you access new and relevant information faster, no matter where you are.

Terms and Conditions 

Last updated: 15 July 2018

 

Thank you for visiting our Learning Management System, hereinafter referred to as the “Site”. Kenes Education (of the Kenes Group) is the appointed eLearning support provider for the Advanced Technologies & Treatments for Diabetes (ATTD). Kenes Education (“Kenes”) (”We) are committed to protecting and respecting your privacy.

 

Please take a few moments to read these terms and conditions which relate to your use of the Site. We may revise this page from time to time, so please review these terms periodically.

 

1.   Copyright

 

The contents of this Site, including its’ design, and any information, text, data, graphics, charts, diagrams or photographs, contained within the educational articles displayed or in any other material (“Material”) , are the property of the ATTD, and protected by copyright, database and other intellectual property rights. All trade names, trademarks (if any), logos, devices and other graphics contained on this website belong to the ATTD (or its advertisers, or other third parties as appropriate). Your use of the Material appearing on this Site is limited to your own personal, non-commercial, educational use and reference. In using this Site, you agree not to adapt, translate, modify, decompile, dissemble, or reverse engineer the Material, or any software or programs used in connection with the Material.

 

2. General Use of the Educational Site

 

The Material is intended to be helpful, constructive, general information and guidance only in relation to primary immunodeficiency diseases and to promote the exchange of ideas and research on causes, mechanisms and treatment of these disorders. Kenes Education and the ATTD are not in any way responsible for your use, misuse or otherwise of the Material.

 

3. Extent of the ATTD’s liability for the Site

 

Every effort is made to ensure information on this Site is up to date. Kenes Education and the ATTD do not give any warranty and accept no responsibility for the accuracy or completeness of the material and reserves the right at any time to make changes as it deems appropriate. This Site provides external links as a service to registered users but does not accept responsibility for, or endorse the content or condition of, any linked website. In particular, please note the following:

 

(a)  Although the Kenes Education, together with ATTD, uses all reasonable endeavours to edit and review Material prior to publication, we make no warranties in relation to the accuracy or reliability of any Material published on this Site. The Material may contain inaccuracies or typographical errors;

(b)  Kenes Education does not host all pages appearing on this Site and for this reason and due to the nature of the World Wide Web generally, is not able to warrant that this Site will be available 24 hours a day, nor that it will be free of virus or other harmful code or properties. Kenes Education requires its web host to adhere to European data protection laws and principles but makes no warranty as to the security or safety of personal information which you might provide via this Site;

(c)  Where there are links to other websites, or advertising appears on this website, Kenes Education and the ATTD do not endorse products or services promoted by such third parties; information relating to third parties, their goods and services is provided to you as a visitor to this Site for your general information and assistance only. You visit third party websites and enter into contracts with such third parties at your own risk.

Contact Us

If you have any questions, comments or requests about these Terms and Conditions, please contact us by email at attd-education@kenes.com

 


Privacy Policy

Last updated: 15 July 2018

 

Who we are

Kenes Education (of the Kenes Group) is the appointed eLearning support provider for the Advanced Technologies & Treatments for Diabetes (ATTD). Kenes Education (“Kenes”) (”We) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.attd-education.com (the “Website”) you are accepting and consenting to the practices described in this policy.

 

For the purpose of the Dutch Data Protection Act (the Act), the data controller is Kenes Education (registered in Amsterdam, The Netherlands), on behalf of ATTD (registered in Geneva, Switzerland).

 

Information we collect from you

We will collect and process the following data about you:

•   Information you give us.
This is information about you that you give us by filling in forms on our Site. It includes information you provide when you register to use our Site, enroll into our courses, search for a topic, update your user profile on our Site, participate in discussion boards or any social media functions on our Site, complete a survey, participate in an online educational event and when you report a problem with our Site.

Identity Data may include first name, last name, username, title, date of birth, personal description and photograph.

Contact Data may include postal address of either you or your institution, email address and telephone numbers.

Profile Data may include your username and password (which is stored in an encrypted form), your interests, preferences, feedback and survey responses

•   Information we collect about you.
With regard to each of your visits to our Site we will automatically collect the following information:

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website

Usage Data includes information about how you use our website and services, (including date and time), activities or courses you viewed or searched for, or participated in, page response times, length of visits to certain pages, page interaction information, and any documents (including certification downloads) obtained from this Site.

 

We also collect, use and share  Aggregated Data such as statistical or demographic data for any purpose.

Aggregated Data may be derived from your personal data but is not considered personal data in law as this

data does  not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to

calculate the percentage of users accessing a specific website feature. However, if we combine or connect

Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice. 

We do not collect any Special Categories of Personal Data  about you (this includes details about your race

or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union

membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

 

Information about our use of cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web Site and stored on your computer's hard drive.

Our site may use "cookies" to collect information about the use of the website and distinguish you from other users of our website. By continuing to browse the site, you are agreeing to our use of cookies. We use cookies to personalise our site and to track your usage. This allows us to evaluate utilisation of the various activities on the site and report aggregated and anonymised data to the education planning committees and to sponsors from the pharmaceutical and biotechnical industries, so that we can evaluate the use and effectiveness of ATTD Education programmes. This helps us to provide you with a good experience when you browse our site and also allows us to improve it.

Our Site may use Google Analytics, an optional web analytics tool provided by Google, to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. 

Click HERE to find out more about Google Analytics.


Blocking cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, this Site will not recognise you when you return to the Site, and some Site functionality may be lost.

 

The Help section of your browser will tell you how to prevent your browser from accepting cookies. Although cookies do not normally contain personally identifiable information, if you are a registered user, we may associate your registration information with cookies our Site places on your computer's hard drive. Associating a cookie with your registration data allows us to offer increased personalisation and functionality. For example, you can elect to have our Site "remember" your user name and password and bypass the sign-in process on each visit to the Site. Without cookies, this functionality is not possible.

Purpose of collection

We processing your data for purposes of administering your learning and gaining relevant accreditations required. We use the information we hold about you to give you the best user experience and educational service that we can.

The lawful basis of the data processing is your registering to the site (contract), and it is necessary in order to deliver the educational service to you.

 

Uses made of the information

We use information held about you in the following ways:

Information you give to us. We will use this information:

•   to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

•   to provide you with information about other educational materials and services we offer that are similar to those that you have already participated in or have enquired about;

•   to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing registered user and ATTD member, we will only contact you by electronic means (e-mail). If you do not want us to use your data in this way, please notify us at attd-education@kenes.com

•   to notify you about changes to our service;

•   to ensure that content from our Site is presented in the most effective manner for you and for your computer.

Information we collect about you. We will use this information:

•   to administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

•   to improve our Site to ensure that content is presented in the most effective manner for you and for your computer;

•   to allow you to participate in interactive features of our service, when you choose to do so;

•   as part of our efforts to keep our Site safe and secure;

•   to measure or understand the effectiveness of information we serve to you

•   to make suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them.

Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

 

Disclosure of your information

By using this website, you agree that we have the right to share your personal information with:

•   Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries;

•   Selected third parties including business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;

•   analytics and search engine providers that assist us in the improvement and optimisation of our Site

•   Certifying institutions and accreditation bodies

 

Please note: we will not disclose your personal details on to third parties for marketing purposes. We will ensure that site analytics shared with external businesses remain anonymous.

We will disclose your personal information to third parties only in the event:

•   If Kenes or substantially all of its assets are acquired by a third party, in which case personal data held by it about its users will be one of the transferred assets.

•   If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Kenes, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.]

 

International transfers

We share your personal data within the ATTD Office. This will involve transferring your data outside the European Economic Area ( EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring the following safeguards is implemented:

-        We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.

 

Security

All information you provide to us is stored on secure servers hosted via OpenEdu (Learning Management System host) in Germany, maintaining ISO-27001-Certification.

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for,

including for the purposes of satisfying any legal, accounting, or reporting requirements. For an inactive period of more than one year, your personal data will be removed from the Site.

 

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by contacting us at attd-education@kenes.com

 

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

Access to information 

The Dutch Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. We will endeavor to respond in a timely manner to all reasonable written requests to view, modify or delete Personal Data.

 

Changes to our privacy policy

This Privacy Policy is effective as of 25/05/2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

 

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

 

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions, comments or requests about this Privacy Policy, please contact us by email at attd-education@kenes.com


Disclaimer of The ATTD Online Learning Portal

The official Online Learning Portal of the Advanced Technologies and Treatments for Diabetes (hereinafter referred to as: ATTD) and its content all managed by Kenes Education (hereinafter referred to as: KE), (collectively referred to herein as the "Web Site").

 

DISCLAIMER

1. ATTD AND KE ARE NOT RESPONSIBLE FOR TEMPORARY OR PROLONGED INTERRUPTIONS OF THE WEB SITE OR ANY LOSS OF DATA THAT MAY RESULT THEREOF. AT ANY TIME, ATTD AND/OR KE MAY TEMPORARILY INTERRUPT THE ACCESS TO THE WEB SITE IN ORDER TO UPDATE, MODIFY, RECTIFY, IMPROVE OR CHANGE THE EQUIPMENT USED TO PROVIDE THE SERVICES.

2. ATTD AND/OR KE DO NOT ENDORSE THE REMARKS, DIAGNOSIS, OR ADVICE FOUND IN THE MATERIAL OR WORKS TRANSMITTED BY REGISTERED USERS AMONG THEMSELVES OR PUBLISHED ON THE WEB SITE.

3. ATTD AND/OR KE DO NOT VERIFY OR CONTROL THE RELIABILITY, RELEVANCE OR ACCURACY OF THE INFORMATION OR MATERIAL TRANSMITTED BY THE REGISTERED USER OR BY ITS SPONSORS OR AFFILIATES. ATTD AND/OR KE ASSUME NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN THE INFORMATION OR OTHER DOCUMENTS WHICH ARE REFERENCED BY OR LINKED TO THIS WEB SITE. ATTD AND/OR KE MAKE NO WARRANTIES OR REPRESENTATIONS, WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SUITABILITY, FOR ANY PURPOSE, OF THE CONTENTS OF THIS WEB SITE, YOUR USE OF THIS WEB SITE, OR YOUR USE OF THE CONTENTS OF ANY WEB SITE LINKED TO THIS WEB SITE.

4. IT IS YOUR RESPONSIBILITY TO VERIFY THE ACCURACY OF THE INFORMATION COLLECTED BY YOU FROM THE WEB SITE OR AVAILABLE ON RELATED WEB SITES TO WHICH THE WEB SITE MAY REDIRECT BY HYPERLINKS. ATTD AND/OR KE MAKE NO REPRESENTATION REGARDING THE ACCURACY OR COMPLETENESS OF ANY CLAIMS, STATEMENTS OR INFORMATION ON THIS WEB SITE OR ANY WEB SITE TO WHICH IT IS OR CAN BE LINKED.

5. ATTD AND/OR KE THEIR AFFILIATES AND ANY DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SUBCONTRACTORS OR AGENTS OF THE FOREGOING SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES, OF ANY KIND, OR ANY OTHER DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, AND WHETHER RESULTING FROM THE USE OR INABILITY OF USE OF ANY CONTENTS OF THIS WEBSITE (OR A WEBSITE LINKED TO THIS WEBSITE), OR ANY OTHER CAUSE AND EVEN IF CAUSED BY ATTD AND/OR KE OR THEIR AFFILIATE'S NEGLIGENCE OR IF ATTD AND/OR KE OR THEIR AUTHORIZED REPRESENTATIVE HAS BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING, OR BOTH.

6. THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU TO THE EXTENT THAT APPLICABLE LAW PROHIBITS THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

7. THIS WEB SITE CAN BE ACCESSED FROM OTHER COUNTRIES AROUND THE WORLD AND MAY CONTAIN REFERENCES TO PRODUCTS, SERVICES, AND PROGRAMS THAT HAVE NOT BEEN ANNOUNCED IN YOUR COUNTRY. THESE REFERENCES DO NOT IMPLY THAT THE HOST INTENDS TO ANNOUNCE SUCH PRODUCTS, SERVICES OR PROGRAMS IN YOUR COUNTRY.

8. THE REGISTERED USER HEREBY AGREES TO INDEMNIFY AND HOLD HARMLESS KE AND ATTD AND ITS BOARD MEMBERS, FOR, ANY LOSS, LIABILITY, CLAIM, DAMAGE, EXPENSE (INCLUDING BUT NOT LIMITED TO COSTS OF INVESTIGATION AND DEFENSE AND REASONABLE ATTORNEYS' FEES) ARISING FROM OR IN CONNECTION WITH THE REGISTERED USER'S USE OF THE WEBSITE IN VIOLATION OF THIS AGREEMENT OR IN VIOLATION OF ANY APPLICABLE LAW.


Moodle is compatible with most modern web browsers, including recent versions of Firefox and Chrome. However, for the current version of Moodle the following browser versions (minimum) are recommended:

  • Recent version of Mozilla Firefox
  • Internet Explorer 9 (Internet Explorer 10 is required for dragging and dropping of files from outside the browser into Moodle)
  • Safari 6
  • Recent version of Google Chrome

For Moodle to function correctly, it is recommended that the following requirements be met: 

  • Pop-ups are enabled
  • Cookies are enabled
  • Java is installed, up-to-date and enabled
  • Flash Player is up to date

The ATTD Education portal features a top navigation bar. The portal is divided into 7 tabs: Home, Conference Materials, Symposium Materials, Library, ATTD Community,  Portal Help, and Educational Providers. By default, your portal opens onto your Home page. Select other tabs to view content on those pages.

A search field, directly below the top navigation menu on the Home page, allows you to perform a text search of content in the portal, including portal pages, document libraries, resources such as webcasts or posters, and any additional content sources specified by the portal administrator. After you click search, the results are displayed as a list. 

Can't find what you are looking for?
Please let us know: education@kenes.com 

Kindly email ATTD-education@kenes.com and we'll be happy to help you with any support questions you may have regarding the ATTD Education portal.